Field Force Automation (FFA) refers to the use of technology to streamline and optimize field operations. It helps businesses manage their workforce efficiently by automating tasks such as scheduling, route planning, data collection, and reporting. FFA enhances productivity, improves customer service, and provides real-time insights, allowing companies to make data-driven decisions an... https://blog.massistcrm.com/field-force-automation-revolutionize-your-business/