User flow is mapping out the steps a user will go through to complete an objective for a given service. It is more like the roadmap where navigation from one point to the other is smooth. The main purpose of a user flow is to assist the user in achieving his or her goals. For instance, if you are wondering how to create a user flow diagram where a user needs to purchase shoes from... https://provistechnologies.com/blog/how-to-create-a-user-flow/